A guide to identifying; observing and mastering research methods through the studying of existing research reports (such as journal and conference papers; dissertations and theses) that has been used successfully at a number of universities and universities of technology. Provides exercises at the end of each chapter to encourage students to apply various research methods to research problems of their own. Aimed at senior students in information technology; including computer science; informatics and information systems; as well as new researchers outside a formal academic environment.