Advanced communication skills - For organisational success 2/e

V, Mona , M, Swart , R, Scheà , ¼ , n , L, Erasmus-Kritzinger , M, Hairbottle


Essential communication skills and competencies for all aspects of the world of work. Designed to foster workplace communication in order to benefit interpersonal relationships; which in turn leads to personal enrichment; greater job satisfaction and increased productivity. It fully covers the syllabus for Communication N5/N6 at technical and vocational education and training colleges. Aimed at managers; personal assistants; professional secretaries and all those studying towards certificates; diplomas or degrees. Contents include the following: • Media communication and advertising • Presentations • Multicultural communication • Language usage in the workplace • Meeting correspondence • Letters and reports • Critical proofreading and editing of auditory; visual and written materials • Events • Conflict and stress

R 513.00
0 mb
Van Schaik Publishers
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